Even though email and online chat are becoming more popular, the phone system in Florida is still seen as the most important way for a business to communicate.
Phone system tend to last longer than computers and can last decades instead of just a few years while still doing the same job. But a phone call is still a phone call, and there are business benefits to switching to a modern phone system in Florida.
What is a Phone System?
Instead of using traditional phone lines like ISDN or basic analog, a phone system uses a data or internet connection. Note: ISDN will no longer be used in the United States after 2025.
A phone System in Florida just means that the phone system hardware is in a data centre and only the phone handsets are in the office (or in people’s homes).
Is a VoIP business phone system reliable?
VoIP has been around since 1995 and by the end of 2020, it is expected to be used by 204 billion businesses. Gartner says that by the end of 2021, 90% of IT leaders will no longer buy traditional phone systems that are installed on-site.
VoIP is now widely used and reliable. It is more reliable than traditional phone systems because calls can be easily re-routed if equipment or a line fails.
A VoIP Hosted Telephone System is often just referred to as a Hosted Phone System.
The Top Business Benefits of a Phone System
- Reduce cost
Even though calls within the USA are already free or cost very little on both fixed lines and VoIP, the real benefit is the money saved on line rental. You don’t have to give up quality or reliability if you share your Internet line with your phone lines.
Most businesses now have fast, reliable internet services that are often much cheaper than they used to be.
VoIP calls use a very small amount of bandwidth. It takes about 1Mbps to handle 10 simultaneous calls, which is the same as having 10 lines. Even with 10Mbps internet circuits, which are slow by today’s standards, that leaves 9Mbps for internet and 1Mbps for calls.
A typical ISDN line (channel) from BT costs 26 pounds per month. That’s $260 per month for ten channels! Hosted phone systems, on the other hand, are usually around £10 per user per month, with little cost upfront.
- Feature Rich
phone systems come with a lot of features that are either expensive or hard to update or maintain on traditional phone systems. Some of these features include:
- Call Recording
- Call Management Dashboards
- Voicemail to Email
- Extension Portability
- Desktop Dialling and Phone Features Access
- Phone System Mobility
Most Hosted Phone Systems come with a mobile app that you can access from your iPhone or Android device. With this app, you can connect to your extension just as if you were on your desk phone.
This feature is great for business managers or sales teams who are often away from their desks but would still like to use all of the features on their desk phone, like recording calls, even when they are not in the office.
- Reliability and Disaster Recovery
People often worry about Hosted Phone System in Florida because they can’t make calls if the internet stops working. But this doesn’t have to happen if the technology is set up the right way.
Call-forwarding, like other features in Hosted Phone Systems, is incredibly flexible.
Because you can choose where and how your calls are forwarded, you don’t have to lose productivity because of things like local power outages or weather. If the office phone can’t be answered, your cell phone or laptop can.
- Software Integration
Most Hosted Phone Systems can now be connected to CRM systems or Office applications, which makes it easier for sales teams to keep track of calls by the client, file call recordings, or use auto-dialing or click-to-dial features.
Because the phone system in Florida is based on IT, it is much easier to add IT to the phone system in Florida.
Hosted phone systems help businesses in many ways and save them money. With 90 % of IT leaders choosing Hosted Phone Systems by the end of 2021, we think it’s time for everyone to look at this option.
To take the next step, contact Turnkey VoIP to set up an assessment of your current phone system and a cost-savings estimate if you switch to a Phone System in Florida.